How does bookbanquetroom.com work?
We are a venue management and booking solution software whereby customers and sales team can search and book their preferred venues in real time 24×7. Our software is entirely web-based, accessible through a web browser.
Why should my venue staff use the BBR platform?
The platform enables real-time accessibility, quick booking, automated instant confirmation, payments, follow-ups, and 24/7 access for your sales team.
How do we enroll our hotel/venue with bookbanquetroom.com?
To partner with us, please contact us at info@bookbanquetroom.com or call +91 9920350444.
Do I need to download anything to use bookbanquetroom.com?
No, you don’t need any external application to use bookbanquetroom.com. We are a white-labeled solution and integrate directly with your existing website.
How long does it take to set up a venue on the BBR platform?
It typically takes 3 to 4 working days.
Do you offer customer support?
Yes, we provide daily email support and live call support between 9.00 am till 6.00 pm.
Does bookbanquetroom.com provide training manuals?
We offer in-house training at your hotel/venue before installation and regular refresher training.
Can I make my property website and registration pages mirror my organization’s branding?
Yes, our white-labeled solution allows customization to reflect your brand.
Can I access the software on my tablet or smartphone?
Yes, our software is mobile-responsive and works smoothly on all Apple and Android devices via a web browser; no native apps are needed.
I am not tech-savvy, how difficult is it to use the platform?
Our user-friendly interface makes it easy for users of all levels.
Can I manage multiple venues with bookbanquetroom.com?
Yes, our platform excels at streamlining operations across multiple venues.
How do I manage bookings and requests?
Simply log in to your account and access the Dashboard to manage bookings and requests.
Where can I find the booking summary?
The booking summary is accessible within the platform, including Banquet Event Order (BEO)/ Function Prospectus (FP).
How do I reset my password?
Reach out to us at info@bookbanquetroom.com for password resets.
Can contracts be customized as per hotel policies and procedures?
Yes, our white-labeled solution allows customization for every hotel brand and property.
If an employee leaves the organization, can they still view or access the data?
As soon as an employee leaves the organization, you can disable their user ID, and they will have no access to the platform.
Can I customize editing rights for my team?
Yes, we can help you tailor editing and viewing rights as needed.
Can I access the software on my tablet or smartphone?
Yes, our software is mobile-responsive and works smoothly on all Apple and Android devices via a web browser; no native apps are needed.
I am not tech-savvy, how difficult is it to use the platform?
Our user-friendly interface makes it easy for users of all levels.
Can I manage multiple venues with bookbanquetroom.com?
Yes, our platform excels at streamlining operations across multiple venues.
How do I manage bookings and requests?
Simply log in to your account and access the Dashboard to manage bookings and requests.
Where can I find the booking summary?
The booking summary is accessible within the platform, including Banquet Event Order (BEO)/ Function Prospectus (FP).
How do I reset my password?
Reach out to us at info@bookbanquetroom.com for password resets.
Can contracts be customized as per hotel policies and procedures?
Yes, our white-labeled solution allows customization for every hotel brand and property.
If an employee leaves the organization, can they still view or access the data?
As soon as an employee leaves the organization, you can disable their user ID, and they will have no access to the platform.
Can I customize editing rights for my team?
Yes, we can help you tailor editing and viewing rights as needed.
Can customers cancel their confirmed booking?
If your customers wish to cancel their confirmed booking, they can send a cancellation request to the venue, which will review it and issue the refund order as per the venue policy.
Can tentative bookings be canceled by the customer?
Customers can cancel their tentative bookings by sending a cancellation request to the venue.
How can I book a hotel venue?
You may visit the website of our hotel partners and check for availability of venues at any of their properties across the globe.
How will I know if my venue is actually booked?
You will receive a confirmation email instantly, and the chosen venue will be intimated in real time. Should you wish, you may also call the chosen venue and verify for yourself.
What will happen if I have to cancel the event?
Cancellations take place by the hotel’s cancellation policy, and accordingly, the refund order will be issued.
What if after I have booked the venue through your platform, I need some assistance?
Our concierge team will be more than happy to be of any assistance to you. Our concierge service operates from 9.00 am till 8.00 pm on all days except Sundays.
Is there a sign-up fee if I am an individual guest wanting to book a hotel venue?
There is no sign-up fee for individuals or companies to book a venue. However, every new customer will have a one-time sign-up process to provide information by creating a user ID and password.
Will I be paying a higher rate if I book through your site?
No. You will pay the respective venue rate should you book through our site. Should you wish to negotiate, you can make a tentative booking and mention your demands in the additional comments section.
I am a corporate organization, will I enjoy special rates at my chosen venue?
In all probabilities, the rate offered to you on our site will be the same as the venue’s original rates.
I am a corporate organization, will I enjoy credit facility at the hotel/venue?
You will continue to enjoy the credit facility at the hotel/venue based on their venue policy.
Do we provide event planning services?
No, we don’t provide event planning services. However, our venue booking engine provides access to the best hotel brands and venues, aiding you in planning your next event successfully.
Will you assist us in coordination/planning of the event?
We will be happy to recommend names of a few event planners to choose from. We do not handle the events. We are only an online platform to book the venue.
Why should I book a venue online?
The ease of booking 24/7/365, multiple online payment options, and instant confirmations. You may, by all means, book at the venue directly, but you will find it a time-consuming process and will have to send emails, then send an advance by bank transfer, and undergo other procedural challenges. On the other hand, in a matter of 5-6 clicks, you can book the venue in just a few minutes.
How confidential would my data be?
We understand the necessity of data confidentiality, and all details shared remain confidential on our cloud servers and are never shared with a third party.
What kind of venues are available on your platform?
We have a very wide range of venues, including star category hotels, independent banquets, open grounds, terraces, poolside venues, and more.
